Provides donors with a known time of service.

How will “Schedule at Check-in” benefit your drug testing donors? Patients may be able to be seen right away or later in the day. The next available service times and allows them to select one. The kiosk in the PSC, the new Shedule at Check-in feature prompts walk-ins with Schedule at Check-in ensures every patient and donor receivesĪ known time of service instead of an estimated wait time. Learn more about what happens behind the scenes and take a glance at drug test collections. The life of a drug test specimen often starts at a collection site. As we roll this out throughout 2021, more appointment slots will be Walk-ins will be accommodatedĭuring the next available appointment opening but cannot be guaranteed same-day Quest Diagnostics is moving to a service model whereĪppointments are strongly encouraged at our Patient Service Centers (PSC).Īppointments will receive priority service. The guesswork of when their turn will come up.

This new scheduling focuses on having the right staffingĪvailable when appointments are scheduled to maximize available appointments.Īnd for those patients and donors who walk in without an appointment, they willĮngage with a new flow, where they can Schedule at Check-in, eliminating Measures, and we are rolling out a new dynamic appointment scheduling

Hard look at what is most important at a site, a consistent experience for thoseĬoming in to take a drug test and active promotion of social distancing Site employees, patients, and donors continues to be top priority. The process is simpleĮnough, but we’ve found a way to make it more convenient for you and yourĪs we adapt to our changing world, the safety of collection To complete a drug test appointment at a collection site. Requires getting prospective or current employees (also referred to as donors) One of the most critical parts of a program Part of your responsibility as an employer may be to

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